My Payment Declined

If your payment has declined, you may lose access to your subscribed coaches.

While your subscription payments are declining, access to your coaches channel and videos will be locked until the payment is resolved.

We’re here to help you regain access and keep supporting the coaches whose content you love.

Try the following steps to retry your payment:

  • Try a different credit card 
  • Make sure there are sufficient funds in your account

If you require further help with billing please reach out to our awesome support team at