1. Help Center
  2. Technical Issues

Tech Troubleshooting

If you are experiencing technical difficulty with the Youspired App or website, here is a couple tips to try before reaching out to our support team

Trouble With The Youspired App

If you find yourself in the midst of a tech dilema, here is where to start;

  • Force close the Youspired App (Here is how to do this)
  • Restart your phone

    If you still have the same issue in the App after trying the above steps then try deleting the Youspired app and re-downloading it from the app store.

Should the issue still be there, make sure you take a screenshot and contact our support team. 

Youspired is still a new app, this means we are still working out a few kinks

Trouble With The Youspired Website

If you find yourself tangled in the web-site...

  • If you are on your mobile device using a web browser
    • Ensure you are using the most up to date version of your web browser application 
    • Try using google chrome as your mobile web browser
    • Clear your cookies / cache (Click here to find out how to do this in the Google Chrome app)
  • If you are on a computer using a web browser
    • Try using Google Chrome as the web bowser
    • Make sure you clear your cookies / cache (Click here to find out how to do this on your computer)

If you are still having trouble with either the Website or the app, please screenshot the issue and contact our support team here